News

SAN FRANCISCO
March 1, 2001
RiverSoft (RSFT.L RSFT LN), a leading provider of IP (Internet Protocol) network management solutions, today announced that it has earned two prestigious awards at Gartner's Winter 2001 Enterprise Vision Conference in Phoenix, AZ February 18th - 20th, 2001. RiverSoft won "Best Software Infrastructure Product" and "Best Presentation" among attending hardware and software vendors. Gartner's Enterprise Vision Conference brings systems integrators together with hardware and software vendors, providing an opportunity for vendors to present company and product information to integrators and to form relationships with them. Gartner is a leading independent industry research firm with 1,400 research analysts and consultants and offices in more than 80 locations worldwide.

Systems integrators attending the show vote on several award categories, two of which RiverSoft won. RiverSoft network management solutions provide superior network management capabilities to service providers and enterprises with dynamic network environments. RiverSoft earned the "Best Software Infrastructure Product" at the conference for being a best-of-breed solution. Additionally, RiverSoft won the "Best Presentation" award after the RiverSoft team delivered an outstanding demonstration and presentation of the RiverSoft solution.

"RiverSoft's presentation not only demonstrated the flexibility and reliability of the solution but also demonstrated the knowledge and expertise of the RiverSoft team. For these reasons, RiverSoft came out ahead of all other vendors for both product and presentation performance," said Todd Glassberg, business development manager, Delta Corporate Services, Inc. "We look forward to building future opportunities with RiverSoft."

"RiverSoft continues to prove the superiority of its network management solution, validated through awards such as the Enterprise Vision awards from Gartner Group," said Gary Read, vice president of marketing, RiverSoft. "Winning these awards not only demonstrates RiverSoft's commitment to providing unparalleled network management capabilities but gives our customers and partners added confidence that the RiverSoft solutions they choose are truly best-in-class."

SAN FRANCISCO and LONDON
February 28th, 2001
RiverSoft, (LSE: RSFT.L) a leading provider of IP (Internet Protocol) network management solutions, today announced that it has been selected by Easynet to manage its core service network. RiverSoft's technology will enable the pan-European commercial ISP and telecommunications company to maintain high customer service levels as the Easynet network expands to support its business growth.

RiverSoft solutions will ensure that Easynet always has an accurate picture of its changing IP infrastructure. Using this topology, RiverSoft can identify the root cause of any network problem with dramatically improved speed and precision allowing problems to be rectified more rapidly. RiverSoft will also communicate with Freshwater's service monitoring software and a custom written trouble-ticketing system within Easynet, providing these systems with vital network information for enhanced performance.

"We chose RiverSoft on both technical merit and due to the quality of service benefits the technology delivered," said Christian Keet, senior systems developer at Easynet. "RiverSoft was faster and easier to install than competitive products on the market and proved superior in accurately discovering our network - in fact we could not find any other product that would discover the layer 2 connectivity of the network. Having precise and timely information about the state of our network means we can be truly proactive in maintaining high service quality to our customers."

"As the business community's reliance on the network increases, commercial ISPs such as Easynet must be able to deliver full service availability guarantees to customers," commented Gary Read, VP marketing for RiverSoft. "RiverSoft frees up scarce manual resources allowing staff to concentrate on enhancing network performance and customer service by automating the most vital and time consuming components of network management - network discovery and fault finding."

RiverSoft will initially be used to manage Easynet's core service network consisting of nearly 900 devices. Easynet plans to roll this service out to its hosting facilities in the future to manage customer owned servers as well.